AI voice and chat agents

AI agents that chat, speak, and capture leads from your website

Reflyit Agent lets you create website AI agents that answer from your knowledge base, speak with visitors in realtime, collect leads, and hand off conversations to your team when needed.

Try the AI Widget View Integration

Realtime voice Knowledge answers Human handoff

Leads captured128

Voice sessions41

Human joins9

Recent conversations

Carter Morgan

Asked about custom onboarding

Lead captured

Sana Khan

Requested human support

Human joined

Jon Rivera

Product policy answer found

AI resumed

Knowledge sources

Support policies.pdfVector indexed

Pricing FAQ.docxAnswer ready

Onboarding guide.txtUsed 24 times

Listening...

Agent speaking...

Knowledge answer found

Realtime voice

Website chat widget

Knowledge base answers

Human handoff

Lead capture

Product demo

One widget for chat, speak mode, capture, and escalation

Visitors can type questions, switch to voice, share contact details, or ask for a human without leaving the same conversation.

Can this connect to our help docs?

Yes. Upload PDFs, DOCX, and TXT files so the agent can answer from your approved content.

Agent speaking...Queued audio keeps the reply from cutting off

I want a human to discuss pricing.

I can bring someone in. I captured your details and a representative can join now.

Core features

Built around the practical workflows teams actually need

Reflyit Agent combines customer chat, realtime voice, business knowledge, leads, and team takeover in one operational platform.

Website AI Chat Widget

Embed a lightweight chat widget on any website so visitors get instant answers from your configured agent.

Realtime Speak Mode

Let visitors talk naturally while the agent listens, answers quickly, and returns to listening after every reply.

Knowledge-Based Answers

Connect documents and let your agent answer from real business content, not generic guesses.

Human Handoff

Let your team join conversations when customers need a human touch, then resume AI support when resolved.

Lead Management

Capture every interested visitor and manage leads with search, filters, pagination, export, and clean status tracking.

Agent Builder

Configure agent personality, voice, instructions, knowledge sources, forms, and behavior from the dashboard.

Voice and TTS

Generate natural responses through server TTS, streamed audio, and browser speech fallback when needed.

Integrations and APIs

Connect chat, voice, leads, agents, calls, and knowledge workflows into your business systems.

Speak mode

Realtime voice conversation without breaking the flow

Reflyit Agent uses browser speech recognition, a WebSocket voice session, streaming AI responses, queued audio playback, reconnect support, and browser speech fallback if server TTS is unavailable.

Visitor speaks

The browser captures speech and sends it into the live voice session.

AI thinks

The agent checks instructions, knowledge context, and the current conversation.

AI speaks

Queued TTS audio chunks play in order so responses do not cut off mid-thought.

Listening resumes

The system returns to listening and keeps the conversation moving naturally.

Knowledge base

Your agent answers from your documents, policies, and support content

Upload PDFs, DOCX, TXT, and other business files. Reflyit Agent can search document-level results with embeddings and vector search so answers stay grounded in your actual company knowledge.

Product documentation.pdf42 indexed sections

Refund and support policy.docx18 indexed sections

Appointment booking FAQ.txt12 indexed sections

Answer preview

Custom onboarding is available for teams that need setup help, knowledge import, and widget installation support.

AI answers common questionsThe agent handles routine requests from the knowledge base.

Visitor asks for helpEscalation can happen by request or frustration detection.

Representative joinsThe AI pauses while the human replies inside the same chat.

AI resumes if neededIf there is an unanswered visitor question, AI can pick back up after handoff.

Human handoff

Bring your team in at the exact moment the conversation needs a person

Pause the AI, let a representative take over, resolve the chat, and switch back to AI when automation should continue. It keeps support personal without giving up speed.

Lead capture dashboard

Capture, review, export, and manage every interested visitor

The lead dashboard gives teams a clean table with friendly agent names, search, filters, pagination, CSV export, status pills, detail modals, and undo-friendly actions.

Lead	Agent	Source	Status	Last message
Carter Morgan	Sales Assistant	Website widget	Qualified	Asked for onboarding
Sana Khan	Support Voice Agent	Speak mode	Human joined	Needs plan guidance
Jon Rivera	Product Q&A	Knowledge answer	New	Policy answer found

Widget integration

Add Reflyit Agent to any website with a small JavaScript snippet

The embeddable widget is pure JavaScript, mobile responsive, and configurable with your agent ID and API URL. The API-first backend supports REST docs, WebSocket voice sessions, Twilio phone-call workflows, PostgreSQL, pgvector, and OpenAI-compatible agent responses.

<script src="https://your-atme-domain.com/static/chatbot-widget.js"></script>
<script>
    new AtMeChatbot({
    agentId: "your-agent-id",
        apiUrl: "https://your-atme-domain.com"
  });
</script>

Launch workflow

From agent setup to active conversations

Create an agent in Reflyit Agent

Add instructions and choose a voice

Upload knowledge documents

Configure lead capture fields

Copy the website snippet

Visitors chat or speak

Leads appear in the dashboard

Human team can take over

Use cases and stack

Flexible enough for support, sales, service, and internal knowledge

Customer supportFAQs, policies, and escalation

Sales qualificationLead capture and routing

Appointment bookingService intake and scheduling

Product Q&AE-commerce and SaaS docs

Voice support assistantRealtime speak mode

Internal knowledge assistantCompany docs and processes

Agency deploymentsClient widgets and agents

Phone automationTwilio integration support

FastAPIBackend and API docs

PostgreSQLReliable relational storage

pgvectorEmbeddings and search

WebSocket voiceRealtime speech sessions

Give every visitor an instant AI support and sales assistant

Launch a website agent that can answer questions, speak naturally, collect leads, and bring in your human team at the right moment.

Create Your Agent See Widget Integration